Plumbing FAQs for Tucson Homeowners

Why do my drains keep clogging?

Frequent clogs are often caused by buildup of grease, hair, soap, or foreign materials. Tree roots and broken sewer pipes can also cause recurring backups. A professional inspection can pinpoint the cause and prevent future issues.

How do you clear a clogged drain?

We use drain snakes, augers, or hydro-jetting depending on the severity and location of the clog. These tools are safe for your pipes and highly effective at clearing blockages.

What are signs of a sewer line problem?

Gurgling drains, sewage odors, slow drainage in multiple fixtures, or wet patches in your yard can all point to a damaged sewer line. We offer video camera inspections to identify and fix the issue quickly.

Do you offer trenchless sewer repair?

Yes. When possible, we use trenchless techniques to repair sewer lines with minimal disruption to your yard or property.

Do you offer emergency plumbing services?

Yes. We’re available 24/7, including nights, weekends, and holidays. If you have a burst pipe, sewer backup, or any urgent issue, call us right away for immediate service.

Are you licensed and insured?

Absolutely. Cougar Plumbing LLC is fully licensed and insured to perform residential and commercial plumbing work throughout Tucson and surrounding areas.

Do you offer free estimates?

Yes. We provide free, no-obligation estimates for most plumbing services. Our technicians will evaluate the issue and give you a clear breakdown of the costs before any work begins.

What forms of payment do you accept?

We accept most major forms of payment, including credit cards, checks, and cash. If you have questions about payment options, let us know when scheduling.

Can I schedule plumbing service online?

Currently, the best way to schedule is by phone or email. We’re always quick to respond and will work with your schedule.

How often should I have a plumbing inspection?

We recommend an annual inspection to catch small issues before they become major repairs. This is especially important for older homes or homes with a history of plumbing problems.

Do you install water-saving fixtures?

Yes. We install high-efficiency toilets, low-flow faucets, and water-saving showerheads to help reduce utility bills and conserve water.

Can you install or replace my water heater?

Yes. We handle both tank and tankless water heater installations, repairs, and replacements. We’ll help you choose the right system for your home’s needs.

What’s the best way to avoid frozen pipes in winter?

While Tucson rarely experiences freezing temperatures, it's still smart to insulate exposed pipes during cold snaps and disconnect outdoor hoses in the winter months.

How can I tell if I have a water line leak?

Look for low water pressure, wet spots in your yard, unusually high water bills, or the sound of running water when no fixtures are in use. We use non-invasive tools to detect leaks accurately.

Is water line replacement always necessary?

Not always. Some lines can be repaired depending on the age and extent of the damage. We’ll inspect the issue and provide the most cost-effective and long-term solution.

How long does water line repair take?

Most repairs are completed the same day. Larger or more complex replacements may take longer, but we always communicate timelines clearly before starting.

What areas do you serve?

We serve Tucson, AZ and surrounding communities including Oro Valley, Marana, Vail, and more.

How long have you been in business?

Cougar Plumbing LLC has years of hands-on experience serving the Tucson community. Our team is made up of skilled, licensed professionals with a reputation for honesty and quality service.

What sets you apart from other plumbing companies?

We’re local, responsive, and customer-focused. As a licensed and insured business with 24/7 availability and BBB accreditation, we take pride in doing the job right — with no upselling or gimmicks.